Legal
Privacy Policy
Last updated: June 2025
At Two Threads One Love, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit or make a purchase from twothreadsonelove.com.
Information We Collect
When you place an order, we collect personal information such as your name, email address, shipping address, and payment details. Payment information is processed securely through our payment provider and is never stored on our servers.
When you visit our site, we may automatically collect certain information about your device, including your browser type, IP address, and pages visited, to help us improve your experience.
How We Use Your Information
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and support requests, and improve our website and product offerings.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as our print-on-demand fulfillment partner and shipping carriers) solely to complete your order.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for up to 7 years for accounting and legal purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
If you are located in the European Economic Area (EEA), you may also have the right to data portability and the right to lodge a complaint with your local data protection authority.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions about this policy?
Email us at [email protected] or visit our Contact page.
